Terms of service

Terms & Conditions

Welcome to Pooja Place. By accessing or making a purchase from our website, you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

Pooja Place operates this online store to offer handcrafted idols, pooja essentials, and home temple products.
By using our website or purchasing from us, you acknowledge that you are at least 18 years old and capable of entering into a legally binding agreement.

2. Product Information

• All our products are handcrafted, and slight variations in colour, design, or texture may occur this is part of their natural beauty and uniqueness.
• Product sizes and weights mentioned are approximate.
• Images shown are for reference only; actual products may vary slightly in appearance due to lighting or screen settings.

3. Pricing & Payment

• We offer multiple secure payment options, including Cash on Delivery (COD), Apple Pay, and PayPal for international customers.

• Pooja Place reserves the right to modify prices or promotional offers at any time without prior notice.

4. Shipping & Delivery

• We offer Free Delivery across India.
• For international orders, standard delivery charges will apply based on destination and weight.
• Orders are typically processed and shipped within 2–5 business days.
• Delivery times may vary depending on your location and courier service availability.
• Customers must provide accurate and complete delivery details to avoid delays.

5. Returns, Replacement & Refund

• As our products are handcrafted and delicate, returns are accepted only in the following cases:
– Wrong product delivered
– Damaged product received
• Customers must report the issue within 48 hours of delivery with clear photo or video proof.
• Once verified, we will arrange a replacement or refund as applicable.
• For more information, please refer to our Return Policy page.

6. Cash on Delivery (COD) Policy

• COD is available for orders within India only.
• Please ensure someone is available to accept and pay for the delivery.
• Repeated cancellations or refusals may result in COD being disabled for future purchases.

7. Intellectual Property

All text, images, and designs on the Pooja Place website are owned or licensed by us.
Reproduction, distribution, or unauthorized use of our content in any form is strictly prohibited.

8. Limitation of Liability

Pooja Place shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

9. Changes to Terms

Pooja Place reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Any updates will be reflected on this page, and continued use of our website constitutes acceptance of the revised terms.

10. Contact Us

For any questions or assistance, please reach out to us:
📧 yourpoojaplace@gmail.com

🕉️ Pooja Place – Blessings that last beyond generations